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Sue Roberson opened her
first outlet in Cardiff back in 2000 having first come
across O’Briens at a franchise exhibition a few years
earlier.
"I had always wanted to start my own business with the support of my husband, Dale," said Sue. "Although I had a lot of management experience in the catering sector, I didn’t want to take the plunge on my own, so decided that franchising was the route for me. But which franchise?
”After all my research, I kept coming back to O’Briens. The team showed much more interest in me and were realistic about my chances, rather than making a quick franchise sale. Thanks to the lack of pressure from their side, my trust grew and I happily made a commitment. I wasn’t wrong!"
Along with Dale, Sue is fulfilling her goal to develop the brand in Wales, as the couple enjoy tremendous success building up the retail business in tandem with catering opportunities. Keeping it in the family, Dale’s brother Clif moved from a career in engineering to open his first O’Briens shop in Swansea at the end of 2006. |
