As
an O’Briens’ franchise partner, you are in
business for yourself but never by yourself. The O’Briens
operations team is there to support you, the franchise
partner, through every problem and every opportunity
you may meet in your journey with us.
Every
single person in the support team has had hands on experience
by running a store – we believe this is learning at
its very best.
A comprehensive support portfolio means there is premium
back up with property acquisition, store design, pre-opening
and ongoing staff recruitment and training, group purchasing,
business development, employment law, health and hygiene
and other legislative requirements.
There
are also the equally crucial elements of sandwich and WRAPPO™ preparation,
speciality coffee training and presentation of the office
and outside catering platters.
Communications are maintained
through regional meetings, weekly phonecalls, postbag newsletters
and the annual
international conference.
Operating
across four continents with regional bases in each area,
our dedicated support personnel are there
to provide you with the premium support levels you would expect
from an innovative, progressive and dynamic organisation such
as O’Briens.
"Yes it’s still
a huge challenge but it’s well worth taking the leap."
"We
wanted to establish our own business while maintaining a good
work-life balance," said Karen McKee who runs the busy
outlet in Glasgow with back up from husband Iain, who works
in financial services.
"
You’ve just got to look at how content most self-employed
people appear! For us, the appeal of 'doing it for yourself ’ while
still having the backing of a major franchise, was a huge attraction.
With no previous experience in retailing, we investigated
franchising options in the food sector. We knew O’Briens was well
established and able to offer access to excellent retail sites. We also
found banks more
than happy to lend to such a sound business proposition.
Significant
to us was the fact that O’Briens
has a support team right here on our doorstep, unlike other
franchises where
contacts were based in the south."
